Returns Policy

Return and Refund Policy
Thanks for shopping at IBA-Australia.

Contact Us
Please contact us as soon as possible to notify of an intention to return the item(s), or if you have any questions on how to return your item to us, via the Contact Form.

You have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item needs to have a copy of the PayPal receipt or other proof of purchase included.

Once we receive your item, we will inspect it and notify you that we have received your returned item.
We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment.

You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non­refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.

How To Return Your Item
Return by ParcelPost or ExpressPost so that Tracking is enabled.